Payment & Security

Payment Policy

mypawvoi® is owned and operated by Hengdong County Feiteng Yikeda E-Commerce Co., Ltd.

Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and payment provider availability.

Payment Authorization

All orders are subject to payment authorization, verification, and fraud-prevention checks.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.

These decisions and processing times are determined by your payment provider and are not controlled by mypawvoi®.

Secure Checkout

Checkout is processed through Shopify and authorized payment providers using security measures designed to help protect your payment and transaction information.

For additional protection, we recommend using a trusted device, an up-to-date browser, and a secure internet connection when placing an order.

For your security, please do not send full credit-card numbers, passwords, security codes, or other sensitive payment information to our customer support email.

Prices and Charges

Product prices, shipping charges, applicable taxes, discounts, and the final order total will be displayed before you submit your payment.

Any currency conversion fees, foreign transaction fees, international processing charges, or other bank fees are determined by your bank or payment provider and are not controlled by us.

Discount Codes

Discount codes must be entered and successfully applied before checkout is completed.

Unless otherwise stated:

Discount codes cannot be combined with other promotional codes.
Discount codes cannot be exchanged for cash.
Discount codes cannot be transferred.
Discount codes cannot be applied to previously completed orders.
Promotional offers may be subject to additional terms, eligibility requirements, or expiration dates.

Failed or Declined Payments

If your payment is declined, please verify that your payment information has been entered correctly and that sufficient funds or credit are available.

You may also contact your bank or payment provider for additional information.

A declined payment does not automatically create or confirm an order.

Duplicate or Pending Charges

In some cases, your bank or payment provider may display a temporary pending authorization while your payment is being processed.

Temporary authorization holds are controlled by your financial institution and may take time to disappear if an order is not completed.

If you believe you have been charged more than once for the same order, please contact us with your order number and relevant transaction information so our customer support team can review the issue.