Your Privacy Choices

Privacy Preferences and Consumer Rights

We respect your privacy and are committed to giving you appropriate control over your personal information. This page explains how you may exercise your privacy rights and manage certain advertising, cookie, and communication preferences when using mypawvoi.com.

Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have the right to:

  • Request access to the personal information we hold about you.

  • Correct inaccurate or incomplete personal information.

  • Request deletion of your personal information.

  • Obtain a portable copy of certain personal information.

  • Opt out of certain targeted advertising or profiling activities.

  • Request information about how your personal information is collected, used, or disclosed.

  • Restrict or object to certain processing of your personal information.

  • Withdraw consent where processing is based on your consent.

Some privacy rights may be subject to legal limitations, verification requirements, or other exceptions permitted by applicable law.

How to Submit a Privacy Request

To exercise an applicable privacy right, please email us at service@mypawvoi.com with “Privacy Request” in the subject line.

Please include:

  • Your full name.

  • The email address associated with your order or account.

  • Your order number, if applicable.

  • A clear description of your request.

For your protection, please do not send full payment-card details, passwords, security codes, or other sensitive authentication information by email.

Identity Verification

Before completing your request, we may ask for additional information to reasonably verify your identity and confirm that the request relates to you.

This verification process helps protect personal information from unauthorized access, alteration, disclosure, or deletion.

If an authorized agent submits a request on your behalf, we may require evidence showing that the agent has permission to represent you.

Where permitted or required by law, we may also contact you directly to verify your identity or confirm the request.

Advertising and Cookie Preferences

Our website may use cookies, pixels, tags, and similar technologies to support essential store functions, remember your preferences, understand website performance, and support advertising or marketing activities where permitted.

You may manage certain cookies and tracking technologies through:

  • Our cookie preference tools, where available.

  • Your browser settings.

  • Your device privacy settings.

  • Supported browser-based opt-out signals.

  • Other privacy controls made available through our website.

Disabling certain cookies may affect some website features or functionality.

Where required by applicable law and technically supported, we will recognize applicable legally recognized opt-out preference signals.

Targeted Advertising Preferences

Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising, cross-context behavioral advertising, or similar activities.

Where these rights apply, you may use available privacy or cookie preference tools or contact us at service@mypawvoi.com.

Your request will be handled in accordance with applicable privacy laws.

Email Marketing Preferences

You may unsubscribe from promotional emails at any time by selecting the “Unsubscribe” link included at the bottom of our marketing messages.

After unsubscribing from promotional communications, you may still receive non-promotional messages relating to:

  • Order confirmations.

  • Payment notifications.

  • Shipping and delivery updates.

  • Returns or refunds.

  • Security notifications.

  • Customer service requests.

  • Product or safety notices where necessary.

  • Other transactions or requests initiated by you.

Non-Discrimination

We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.

This means we will not unlawfully deny you products or services, charge you a different price, or provide a different level or quality of service solely because you submitted a valid privacy request, except where otherwise permitted by applicable law.

Appeals

If applicable law gives you the right to appeal a decision regarding your privacy request, you may request a review by replying to our decision email and explaining why you believe the decision should be reconsidered.

We will review eligible appeals and respond in accordance with applicable legal requirements.

Children’s Privacy

mypawvoi® offers children’s toys and play products, but our website and purchasing services are intended for adults, parents, guardians, and other individuals legally able to make purchases.

We do not knowingly collect personal information directly from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at service@mypawvoi.com so we can review the matter.

Additional Information

For more information about how we collect, use, retain, disclose, and protect personal information, please review our Privacy Policy.

Business Information

mypawvoi® is owned and operated by Hengdong County Feiteng Yikeda E-Commerce Co., Ltd.

Brand Name: mypawvoi®

Company Name: Hengdong County Feiteng Yikeda E-Commerce Co., Ltd.

Registered Address: Group 1, Xiaoyuezhou Village, Yanglin Town, Hengdong County, Hengyang City, Hunan Province, China.

Customer Service Phone: +852 9687731

Email: service@mypawvoi.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.

Contact Us

If you have questions about your privacy choices or wish to submit a privacy request, please contact us at:

Email: service@mypawvoi.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.